Refund Policy
Our refund policy outlines the conditions under which refunds are available for our services.
1. Eligibility for Refunds
Refunds are available within 14 days of purchase if you are not satisfied with our coaching services. You must provide a valid reason for the refund request.
2. Non-Refundable Items
Certain services such as completed coaching sessions, digital products, and custom plans are non-refundable. Please review our terms before purchasing.
3. Refund Process
To request a refund, contact us at info@royalhaveninvestments.com with your order details. Refunds are processed within 5-7 business days after approval.
4. Payment Method Refunds
Refunds will be issued to the original payment method. Depending on your bank, it may take additional time for the refunded amount to appear in your account.
5. Partial Refunds
Partial refunds may be granted in exceptional circumstances. Each case will be reviewed individually based on the services delivered and the reason for the request.
6. Cancellation of Services
If you wish to cancel ongoing services, please notify us at least 48 hours before the next scheduled session. Cancellations made later may not be eligible for a refund.
7. Exceptions
Refunds may not be granted if the service has already been fully delivered or if the request is made after the 14-day window. Exceptions are considered on a case-by-case basis.
8. Contact for Refunds
For refund requests or questions, please contact us at info@northstarlogic.com. Include your order number and reason for the refund in your email.
9. Policy Updates
We reserve the right to update this refund policy at any time. Any changes will be posted on this page with an updated effective date.